The Korena
Standard.
Most brands bury this in fine print. We put it on a cover page. Four things we commit to in writing, and answer for, personally. This is the whole document, nothing held back.
Every message reaches our small team directly. Nothing outsourced.
Orders leave the warehouse within 2 business days. Free, Australia-wide, no minimum spend, no surprise fees at checkout.
All 31 ingredients in pack order, with the hero actives marked. Nothing on the label we can't explain.
We describe how your skin looks and feels, in plain language you can trust. If we can't stand behind a sentence, it doesn't ship.
Returns, handled simply.
Unopened masks can be returned within 30 days of delivery. If your order arrives damaged or incorrect, email our team and we'll replace or refund it. One email, no forms, no runaround.
